Power Banks

The Power Bank is not charging. What should I do?

Possible reasons:

• The cable is not connected properly.
• The charger is not connected properly.
• The Power Bank is already fully charged.
• The USB cable is not compatible with this product.

Why is charging often interrupted, and the button needs to be pushed to continue charging?

• The charging current is too high which has triggered the Power Bank’s surge protection. After restarting the Power Bank, charging will resume.
• The short circuit protection has been triggered; after the power bank has been restarted, charging will resume.

Why are some digital products not charged?

• The device’s charging voltage must be 5 V.
• The device to be charged is not compatible with the Power Bank.

 

If the problem persists, please fill in the contact form here.